The Leisure Management Special Interest Group (LM SIG) delivered its first webinar session titled, Designing Experiences: Conversation with RJ Rossman, on 30 November / 1 December 2021. The webinar was based on the book, Designing Experiences (2019) by RJ Rossman and Mathew Duerdan. The conversation with Bob Rossman successfully covered the principles of Designing Experiences,Read more